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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janet Bell

March 24, 2025

5  out of  5
rating by Janet Bell
"I recently switched my auto insurance to State Farm and had the pleasure of working with Jerome (in Ocoee,Fl). Thank you, Jerome, for your efficiency and patience in addressing all my questions and concerns. Your calm and thorough approach truly made the process much easier. I’m looking forward to a long and successful partnership with your office and State Farm."
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Monica Yan

March 20, 2025

5  out of  5
rating by Monica Yan
"Edward Girard is very nice to talk to. He helped me with auto insurance quote and home insurance quote. I saved $600 on my auto insurance. I definitely recommend him to everyone I know. Great job, Edward 👍"
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Mahassan Rusnak

March 20, 2025

5  out of  5
rating by Mahassan Rusnak
"Jerome is great. Always available to answer my questions."
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Brian Stockton

March 19, 2025

5  out of  5
rating by Brian Stockton
"Dana was very helpful and courteous also very knowledgeable and it was very helpful to me she’s a great associate"
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Sajsha Okereke

March 14, 2025

5  out of  5
rating by Sajsha Okereke
"Dana was easy-going and very professional. She was knowledgeable and was able to help me save a lot of money on my car inside. Would definitely recommend."
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Sherwin Sargeant

March 7, 2025

5  out of  5
rating by Sherwin Sargeant
"He’s great and super helpful!"
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margaret preston

March 6, 2025

5  out of  5
rating by margaret preston
"We have been clients of State Farm for over 5 years. We have been happy with the agents who service our plans and make suggestions to help us keep our home and cars protected. We recently inquired about details for an umbrella policy and met yeat another fine agent. Edward was not only helpful and knowledgeable with our inquiry, but also very pleasant to deal with. We would recommend Edward to anyone who has a question about their existing policy and want more info from State Farm."
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Nicosia Austin

March 1, 2025

5  out of  5
rating by Nicosia Austin
"Jerome was able to seamlessly assist me with obtaining new life insurance policies. He was thorough and answered all my questions. He adequately followed up during the process and showed me how to set up self serve options to manage the policies moving forward. I would definitely recommend this agency to my family and friends looking for insurance options."
We responded:
"Thank you so much for taking the time to share your experience! We’re thrilled to hear that Jerome provided you with seamless assistance and was thorough in addressing all your questions. At Terrence James State Farm, we strive to make the insurance process as smooth and transparent as possible, and we’re so glad Jerome’s follow-up and guidance on self-serve options were helpful to you. Your recommendation means the world to us, and we’d be honored to assist your family and friends with their insurance needs as well. "
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Briana Pierre-Louis

February 24, 2025

5  out of  5
rating by Briana Pierre-Louis
"My agent Jerome Simpson is always incredibly helpful and addresses concerns right away. Highly recommended."
We responded:
"Thank you so much for taking the time to share your wonderful experience with Jerome Simpson. We are truly grateful for your kind words and for highlighting Jerome's dedication and responsiveness. It’s feedback like yours that motivates us to continue providing exceptional service."
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Lauren Morris

February 21, 2025

5  out of  5
rating by Lauren Morris
"Edward was very helpful with going over our policies and giving us the information needed to increase coverage or make changes and look at all the polices we had."
We responded:
"Thank you so much for your kind words regarding Edward's assistance. We are delighted to hear that he was able to provide you with the necessary information and support to review your policies, explore coverage options, and make any needed changes. Ensuring that our clients have a clear understanding of their policies and feel confident in their coverage is always our top priority. Thank you again for trusting us with your insurance needs."
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Danny Abou

February 2, 2025

5  out of  5
rating by Danny Abou
"Edward was extremely helpful and patiently answered all of my questions. Very personable, professional, and provided solutions to help me save money. Thank you!"
We responded:
"Thank you so much for your kind words regarding Edward's assistance. We are delighted to hear that he was able to provide you with the necessary information and support to review your policies, explore coverage options, and make any needed changes. Ensuring that our clients have a clear understanding of their policies and feel confident in their coverage is always our top priority. Thank you again for trusting us with your insurance needs."
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Nirav Shah

January 31, 2025

5  out of  5
rating by Nirav Shah
"Jerome is exceptionally amazing and patience person and went above and beyond to get time the best price for multiple policies."
We responded:
"Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear about your positive experience with Jerome. It’s fantastic to know that his exceptional patience and dedication made such a difference in helping you secure the best price for your policies. Going above and beyond for our clients is what we strive for, and Jerome truly embodies that commitment. Thanks again for your trust and for being a valued part of Terrence James Insurance Agency family!"
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James White

January 28, 2025

5  out of  5
rating by James White
"Really appreciate this guy Mr. Jerome really work with and made an old man feel young again just playing but yes he have did a great job for my that’s Mr. Jerome"
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Adam Rutherford

January 22, 2025

5  out of  5
rating by Adam Rutherford
"Jerome was a rockstar from start to finish. I called just wanting a quote and this gentleman not only got me the same insurance but also a short term disability plan for over a $100.00 dollars less than I was paying with the competition.Working with him from start to finish was seamless and professional. Will be talking to Jerome again when it comes to other insurance needs in the future."
We responded:
"Thank you so much for taking the time to share your experience with Jerome and our team! We are thrilled to hear that Jerome was able to provide you with not only a seamless and professional experience but also significant savings on your insurance and short-term disability plans. It’s always our goal to go above and beyond for our clients, and we’re delighted that Jerome exceeded your expectations. "
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Dave Sooklal

January 9, 2025

5  out of  5
rating by Dave Sooklal
"It’s a pleasure doing business with Jerome. I would recommend him to everyone!"
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Provi Martinez

January 3, 2025

5  out of  5
rating by Provi Martinez
"Excellent customer service. Very professional. I recommend it 100% Thank you Luis"
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Kevin Chabot

January 3, 2025

5  out of  5
rating by Kevin Chabot
"Excellent service from Luis! Handled my issue quickly and professionally!"
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Mike Mangos

December 24, 2024

5  out of  5
rating by Mike Mangos
"Jerome was top of the line agent hands down"
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Jimeka Patterson

December 24, 2024

5  out of  5
rating by Jimeka Patterson
"Jerome Simpson was very down to earth and well informed, made sure I was good with my new policy and covered."
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Amy Kriesel

December 20, 2024

5  out of  5
rating by Amy Kriesel
"My insurance agent, Edward was very attentive, professional & kind. He listened to all my needs, made recommendations, & was able to save my family a great deal of money every month. I would highly recommend Edward for all of your insurance needs as he truly cares & wants you to be protected!!"
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Shelby Titkemeyer

December 16, 2024

5  out of  5
rating by Shelby Titkemeyer
"Edward was extremely friendly, kind and helpful and helped me understand everything that I was paying for."
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Sophia Collins

December 11, 2024

5  out of  5
rating by Sophia Collins
"Edward Howard was a blessing to me and my family so please give this man a raise because he is a huge ackses to your company"
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oscar sanabria

December 6, 2024

5  out of  5
rating by oscar sanabria
"Had very nice experience with my agent Edward.Getting my quote my cars."
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kathy

December 5, 2024

5  out of  5
rating by kathy
"Luis did my on boarding meeting to verify account details today. He called at the exact time arranged. He was friendly and thorough. Great follow up!"
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Jane Schubert

December 3, 2024

5  out of  5
rating by Jane Schubert
"Luis is always knowledgeable and easy to work with."