State Farm® Insurance Agent Terrence James
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Louis Carrion
June 19, 2026
"Jerome Simpson was very professional and his proactive efforts got me to bundle my auto insurance and house insurance for greater savings. Much appreciated!"
David Hinchcliffe
June 18, 2026
"5 stars all day everyday!! Great person to help you with all your insurance needs!!"
Ms Nice
June 10, 2026
"Mr Jerome was ABSOLUTELY the best. I appreciate his patience and Jerome follow up to call me back EACH time was prompt and VERY pleasant....Jerome was my PERSONAL CHAMP in saving me money and providing me with information of other policy information and above all Jerome extended his service to my children if needed....Awesome job if there's anyone better than Jerome I'll have to experience it to believe it🎉🎉🎉"
KL
June 9, 2026
"Terrence's team was very responsive and professional in addressing my questions and concerns regarding my policies. I appreciate Jerome, Mya, and Dana's willingness to ensure each item was fully resolved and that I was included in the process."
Mike G
May 27, 2026
"The team is very responsive and super informative to all of my needs! I’m glad I chose this office for my insurance needs!!"
Tyrone Williams
May 8, 2026
"Jerome Simpson was great and professional took time walking me through everything i needed answers to and saved me a great deal of money."
Michael Phillips
May 7, 2026
"Jerome was a big help and easy to work with. Use him if you can!"
Candyce Patterson
April 28, 2026
"Great customer service!"
beatrice moxey
April 27, 2026
"Mya, was very helpful. She addressed all my concerns. Excellent and professional service."
""This is wonderful to hear! We agree, Mya does a fantastic job taking care of our clients. Thank you for the 5-star review and for trusting us with your insurance needs.""
Taurance Hill
April 24, 2026
"Mya was very helpful and extremely knowledgeable about the questions that I had. She did a very good job and took care of me in a timely fashion, thank you Mya!"
""We appreciate the 5-star review! It’s great to hear that Mya took such good care of you. We pride ourselves on being both knowledgeable and responsive, and it sounds like Mya hit the mark perfectly. Thank you for choosing us for your insurance needs!""
Lena PC
April 21, 2026
"Mya is very responsive to any inquiries related to the insurance policies. Jerome takes the time to review coverages yearly."
kenya dobson
April 18, 2026
"Excellent service is my second time working with Jerome and it’s always a pleasure"
""Consistency is what we strive for, so hearing that your second experience with Jerome was just as pleasant as the first is wonderful. We truly appreciate your loyalty and your kind words. Thank you for choosing us again!""
clara grano
April 15, 2026
"Mia was amazing at helping me get my insurance she went beyond perfection when helping me. The best part of hafting to call and get insurance quotes is when the person on other side of line is patient and happy to help . And this was exactly 💯 what Mia did .Thank you"
""Wow, what a glowing review! We agree—Mia is an absolute star. Finding insurance quotes can be a stressful process, so we’re thrilled to hear that her patience and positive attitude made all the difference for you. We’ll make sure she gets the recognition she deserves for going 'beyond perfection.' Thank you for choosing us!""
Nicoy Deans
April 14, 2026
"I selected this insurance plan because the agent was extremely helpful and demonstrated a strong knowledge of the products."
""We are so happy to hear you had a great experience! Providing clear, knowledgeable guidance is what we do best. Thank you for choosing us for your insurance needs!""
Danielle Thomas
April 13, 2026
"I’ve had a great experience working with Mya at Terrance James State Farm. She is always incredibly helpful, patient, and knowledgeable. Every time I’ve had questions, she’s taken the time to thoroughly explain everything and make sure I fully understand my options. What I appreciate most is how she genuinely looks out for me by trying to find the best rates and coverage to fit my needs. It’s clear she cares about her clients and goes the extra mile to provide excellent service. I highly recommend working with her!"
"Thank you so much for taking the time to share such a meaningful review. It’s incredibly rewarding to hear that Mya has consistently provided the level of care, patience, and expertise we strive to deliver every day. We believe insurance should never feel confusing or transactional—it should feel like a partnership built on trust, understanding, and genuine advocacy for our clients’ best interests.
Your recognition of Mya’s commitment to finding the right coverage and taking the time to ensure clarity truly reflects the standard we hold ourselves to. We sincerely appreciate your trust and your recommendation, and we look forward to continuing to serve you with the same level of dedication and care. Terrence James State Farm."
Bridget Jordan Beasley
April 10, 2026
"Jerome, is always available and willing to share the products and services of State Farm. Thanks for following up and reintroducing auto insurance to me... Bridget Beasley"
"Thank you, Bridget, for your kind words and for taking the time to share your experience! We’re glad to hear that Jerome provided attentive follow-up and took the time to reintroduce you to your auto insurance options. At our office, we pride ourselves on being available, proactive, and making sure our customers feel informed and confident in their coverage decisions. We truly appreciate your trust and look forward to continuing to serve your insurance needs!"
Awad Abass
April 2, 2026
"Jerome took great care of me."
"Thank you for your feedback! We’re happy to hear that Jerome took great care of you—providing excellent service is always our top priority. We appreciate your trust in our team and look forward to being here for you whenever you need us!"
ron gwynn
March 26, 2026
"The folks at state farm treated me well. Thanks to Jerome and Mya for all the help"
"Thank you so much for your kind words! We’re really glad to hear you had a great experience. Jerome and Mya truly care about taking care of our customers, and it means a lot to know they made a difference. We appreciate your trust and are always here whenever you need us!"
Camie Ngo
March 17, 2026
"JEROME IS Great very patient keep calling me try hard , I had state farm before price is high, but this time Jerome got me the premium not bad. I will try for 6 months and see .again thank you"
Jenny Lim
March 16, 2026
"Mr Jerome Simpson is the State Farm agent who handled my auto insurance. He was very nice, professional and also knowledgeable. We got everything done and signed in just a short time. Would recommend Jerome to anyone who is looking for insurance."
Sandra Owens-Butler
March 7, 2026
"I had been trying to reach out since December 2025 to ask about my policy that I have with his company, but was told by his customer service, Ms. Mya, that you can only talk to Mr. James if you have an appointment, but they are still taking my monthly payment"
carl everett
March 4, 2026
"Awesome job. Didn't have to ask many questions. Gave enough information to not have to. Thanks Jerome"
Brandy Yancy
February 26, 2026
"Very professional! Answered all of my questions in detail! Very knowledgable and friendly! He got me and my husband way better rates than our previous insurance company! Highly recommend! 10 stars!!! 🎉"
A.M. Walker
February 20, 2026
"Jerome is awesome! He's knowledgeable and a reliable insurance agent."
Living Life
February 12, 2026
"Jerome was very helpful and able to take care of my insurance needs quickly. Thank you"