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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tami Martin

Tami Martin

August 25, 2024

5  out of  5
rating by Tami Martin
"My experience with State Farm has been wonderful. Jerome, the representation, was thorough and helpful in helping me with my policy. I highly recommend Agent Terrence James’s office to anyone that is seeking insurance for themselves or loved ones. Ask for Jerome, he’s friendly and very knowledgeable."
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dionne jones

August 20, 2024

5  out of  5
rating by dionne jones
"Best service! Luis was by far the most help. I can't imagine working with another office."
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Victor Cajigas

August 20, 2024

5  out of  5
rating by Victor Cajigas
"Definitely Luis is a very good asset for the Co. fully bilingual and respectful"
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Zynnette Cruz

August 16, 2024

5  out of  5
rating by Zynnette Cruz
"Jerome is an amazing agent. Fast and friendly. Answered all my questions and very knowledgeable. He didnt skip a beat and gave me a great rate."
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Colton Elder

August 15, 2024

5  out of  5
rating by Colton Elder
"Eddie was a huge help, for the longest time my wife and i were on separate insurance plans because of the hassle and price. One call with eddie remedied that and got us a more affordable rate with no hassle of dealing with multiple insurance companies. Thanks again eddie!"
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Sharaya Striker

August 15, 2024

5  out of  5
rating by Sharaya Striker
"Eddie Girard is the best insurance person here! Super personable and kind. Ask for Eddie he’ll get you the best deal!!!"
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Kim Sanders

August 14, 2024

5  out of  5
rating by Kim Sanders
"I have insurance with Jerome State Farm for several. The service rep. Edward is amazing and has great customer service skills. He goes above and beyond to make sure I receive the best service and information for the insurance that I inquired about. He went into detail to explain everything before I made a decision on an insurance policy I had question and concerns . He makes sure he does his research on prices and which insurance would be best at an affordable rate. Edward is always available to speak to me when I call or have any questions or concerns. If he is on another line he calls you back quickly as possible before the end of the day. He always ask how I am doing before ending the call. I love this State Farm the whole staff is awesome including The owner Jerome. Kim would recommend this insurance company to anyone who needs insurance quality insurance and that cares about you and your family needs."
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Daniel McDonough

August 14, 2024

5  out of  5
rating by Daniel McDonough
"Absolutely great! Their customer service is top tier. They give you the ability to directly talk to a real person immediately without having to go through a automated robot"
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Tracy James

August 13, 2024

5  out of  5
rating by Tracy James
"Received excellent service from Edward in finding us exactly what we needed regarding specific insurance requirements."
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Reginald King

August 9, 2024

5  out of  5
rating by Reginald King
"Jerome Simpson did a great job of helping us find discounts for our family based on our excellent driving history."
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Mela Striker

August 9, 2024

5  out of  5
rating by Mela Striker
"Switched car insurance and saved a bunch. Eddie helped us through the process and made it as pain-free as possible! Walked me though all the steps—very pleased to be saving on insurance!"
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Robin Hood

August 9, 2024

5  out of  5
rating by Robin Hood
"Wanted to lower the cost of my car insurance, spoke with Edward over the phone and in a few minutes he had a quote that was equal to my previous insurance for about $88 less than what I was paying per month! Thanks Eddie!"
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Narayana Velaga

August 9, 2024

5  out of  5
rating by Narayana Velaga
"Louis is very responsive and very empathetic to clients needs. Do the necessary research and provide the information you need to make right decisions."
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Fishing fanatic

August 7, 2024

5  out of  5
rating by Fishing fanatic
"Edward was great to work with"
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Belton Jennings

August 7, 2024

5  out of  5
rating by Belton Jennings
"Good policy review experience with Edward. Patient, knowledgeable and helpful."
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Sarah Budde

August 7, 2024

5  out of  5
rating by Sarah Budde
"Edward was excellent and spent time helping me figure out all of my options, in the end I saved a lot of money. Thank you!"
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Dennis Duval

August 5, 2024

5  out of  5
rating by Dennis Duval
"Jerome went that extra mile to explain our home,car,life insurance questions.my wife and I felt comfortable with him."
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Mary Alkire

July 18, 2024

5  out of  5
rating by Mary Alkire
"I've never had anyone work so hard to help me get a great price on auto insurance. Thank you Edward at Terrance James agency"
We responded:
"Thank you for the fantastic review. I'm glad to hear that Edward provided you with excellent service. I will be sure to share your compliments with Ed" "
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Allan Premchand

July 8, 2024

5  out of  5
rating by Allan Premchand
"Jerome did an excellent job, got me through the process with ease. Thanks again!"
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Darrin Williams

March 26, 2024

5  out of  5
rating by Darrin Williams
"Thanks for the outstanding support and customer service I received."
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Heidi Powell

January 23, 2024

5  out of  5
rating by Heidi Powell
"Jerome was very responsive in communicating the status of my HO policy."
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Jeff Prupis

November 1, 2023

1  out of  5
rating by Jeff Prupis
"Unable to process simple tasks. When you need them, they won't be there for you."
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Shirin Farhadi

October 26, 2023

5  out of  5
rating by Shirin Farhadi
"Thank you for your help Jerome. The best agent"
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a b

October 13, 2023

5  out of  5
rating by a b
"Jerome is very kind and willing to help you. I was in hurry, but he help me to process ASAP. So I solve the problem. Thank you!"
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Doc Brown

October 8, 2023

5  out of  5
rating by Doc Brown
"It been a pleasure working with you Mr. James."